Once unlock, scroll through the left panel to find the “TeamViewer QuickSupport” item and check the box. You will need to enter your username and password for the computer. In the same preferences window click “Accessibility” and then unlock the preferences pane by clicking the Lock icon at the bottom of the window. The preference window will warn you that you will need to quit TeamViewer, click “Later”. Sequentially click on each button and allow it access.Ĭlicking on “Open Screen Recording Preferences…” will open the “Security & Privacy” preferences pane. Then double-click to start it.Ĭlick the Open button on the security promptĪllow TeamViewer permissions to access your computer in the next window. Start by downloading the software from the TeamViewer website:ĭrag the icon in the window to your “Applications” folder to copy it to your computer. What are your thoughts on TeamViewer’s QuickSupport app? Share your thoughts about this story in the Comments section below, via Twitter or email me at. TeamViewer App for Outlook works with Windows and Mac OS X to deliver efficient communication through instantaneous feedback, TeamViewer said, because it allows Outlook users to connect with their email recipients or senders without switching from one application to another. TeamViewer provides online communication, collaboration and remote monitoring software for MSPs, and the company continues to explore new ways to support service providers as well.įor example, TeamViewer last month launched the TeamViewer App for Outlook, which enables sales professionals, service techs and other TeamViewer users to establish a direct connection to other TeamViewer contacts in Microsoft Outlook. The new version of QuickSupport is available for all Android mobile devices. User interface that allows service techs to launch remote control sessions of mobile devices without delays or interference and automatically minimizes when a remote support session commences.Screen sharing for all Android 5.0 devices, including Google Nexus.Remote support window with device frame that is embedded into the dashboard, providing both managed service providers (MSPs) and their customers with greater visibility.In addition, TeamViewer said the new version of QuickSupport offers: TeamViewer noted that QuickSupport now features smart quality settings that adjust speed and quality settings automatically to deliver the best possible remote control experience. The remote access software provider has unveiled a new version of QuickSupport that ensures service techs can connect to mobile devices up to three times faster than before. TeamViewer has updated its QuickSupport mobile application to provide service technicians with the ability to offer faster, more efficient remote support to Android devices from any Windows computer.
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